SelfService Company: Your guide for the customer journey
SelfService Company is the leading provider of Virtual Assistant technologies that guide successful online customer journeys
SelfService Company is pioneering the development of technologies that allow every online customer journey to end in success; a question answered, a search resolved, a sale secured.
Our advanced Virtual Assistants are the guides for those journeys. With access to finely tuned knowledge bases, they avoid the damaging impact of ‘information overload’ to deliver an accurate answer to every question, a relevant response to every search and constructive guidance for every customer journey.
With ongoing innovation we’re making our Assistants super-resourceful, giving them access to multiple information sources across our clients’ organisations and social networks. And we’re building their ability to recognise individuals online and to provide the personal service that every customer ultimately values.
Technology is only part of what we offer. Our expertise in customer management and online interaction design is at our clients’ disposal at all times. We enthusiastically pursue every opportunity to maximise online business potential for our clients; enhanced customer satisfaction, increased online revenues and reduced operating costs.
SelfService Company delivers Virtual Assistants for leading brands across multiple industry sectors, with more deployments than any other company in our marketplace. Our underlying technologies, including our advanced semantic search engine, are used by global information-based businesses to enhance content management and retrieval.
Our company story
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