Marketing

Besides sales and giving advice, your virtual assistant can also be deployed as a marketing tool.
The virtual assistant is the showpiece of your company and completes the service on your web site. A familiar contact point makes customers feel at ease to supply the chatbot with crucial market information. 

The virtual assistant as a marketing tool

On a weekly basis, we analyse the dialogues the virtual assistant had with your customers in order to complete or alter the data base with missing information. This analysis provides you with valuable information about behaviour patterns and preferences of your customers. This enables you to adjust your marketing policy to the desires and needs of your (potential) customers.
The Selfservice Company develops effective marketing solutions and advises on the various applications.

Kim of KPN remembers customer questions asked before and therefore provides answers and suggestions tuned to customer needs.
In case you would like additional information, please contact us on the following telephone number: +31 (0)10 - 411 38 66, or ask Sophie your question.